Shipping & payment conditions

Shipping!
You can find the shipping costs in the corresponding article. If by chance your home country or location is not included, just drop us a mail and we'll see if we can't manage to deliver to you after all!
 
Which parcel service is used for shipping and how are the parcels sent?
There are various parcel services available for shipping the parcels. All selected parcel services guarantee 100% climate-neutral shipping.
 
How long does it take to ship the parcels?
The shipping time for standard shipping is 1-3 working days nationally and 2-6 days within Europe.
 
Can I track my order via tracking and tracing?
No problem - you can easily track your parcel by tracking number with the corresponding parcel service. You will receive all the necessary information from us by e-mail as soon as your parcel has been handed over to the parcel service.
 
Special notes on shipping abroad!
For deliveries to non-EU countries (EU Rest), customs duties, taxes and fees may apply, which are not included in the total price shown.
paid in advance!
If your order is paid in advance, we will wait until your payment has been credited to our account, then your delivery will be sent to you immediately!

Payment methods!
PayPal Plus, prepayment or direct debit - When you select the payment method via PayPal Plus, you will be redirected to PayPal in the next step. Once you have entered the required data, you will automatically be taken back to our shop to complete your order.
Against prepayment, we ask you to transfer the money to our account. You will receive the account details with the order confirmation by e-mail.