Shipping & payment conditions

You can find the shipping costs in the corresponding article. If by chance your home country or location is not included, just drop us a mail and we'll see if we can't manage to deliver to you after all!
Which parcel service is used for shipping and how are the parcels sent?
There are various parcel services available for shipping the parcels. All selected parcel services guarantee 100% climate-neutral shipping.
How long does it take to ship the parcels?
The shipping time for standard shipping is 2-5 working days nationally and 2-6 days within Europe.
Can I track my order via tracking and tracing?
No problem - you can easily track your parcel by tracking number with the corresponding parcel service. You will receive all the necessary information from us by e-mail as soon as your parcel has been handed over to the parcel service.
Special notes on shipping abroad!
For deliveries to non-EU countries (EU Rest), customs duties, taxes and fees may apply, which are not included in the total price shown.
paid in advance!
If your order is paid in advance, we will wait until your payment has been credited to our account, then your delivery will be sent to you immediately!

Payment methods!
PayPal Plus, prepayment or direct debit - When you select the payment method via PayPal Plus, you will be redirected to PayPal in the next step. Once you have entered the required data, you will automatically be taken back to our shop to complete your order.
Against prepayment, we ask you to transfer the money to our account. You will receive the account details with the order confirmation by e-mail.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Get first. Pay later (in 14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here.
  • Slice it (only available for Germany): With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €) or else according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Part Payment including terms and conditions and Standard European Consumer Credit Information you can find here.
  • Pay Now (Sofort direct banking): Your account will be debited directly after placement of your order.
  • Direct Debit: Your account will be debited after shipment of the goods. You will be notified about the date by email.

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for Germany/ Austria.